Rochester, New York Personal Insurance

Our goal is to protect you and your family from those unexpected events by finding the right coverage at an affordable rate. If you need Auto, Home, Umbrella or any other personal insurance coverage, we can tailor a package to fit your individual personal insurance needs.

Our number one priority is to protect your family from any unforeseen event that may be a burden to your family in the future. Our Personal lines staff is here to answer any questions you may have and research the best policy for your needs.

We strive to build long term relationships with our clients by providing advice on which Personal Lines plan is best for them and provide the best possible customer service when you have a claim. If you have a loss or claim, it pays to know there is a company you can trust to protect you and your family.

COVID-19

To our Valued Customers,

We hope this message finds you, your family, friends, and colleagues all well and safe. We are experiencing historic changes in the global environment, including dealing with a pandemic and related volatility in the financial markets and employment.

It is undeniable that the situation with the Coronavirus (COVID-19) continues. As a corporate citizen and a trusted steward for our clients, we continue to execute on our business contingency plans. We have been and are taking proactive measures focused on the well being of our staff and on delivering on our promise to be there for our clients – especially at times like this when you need us most.

First and foremost, Vail Agency is fully functional, open for business and we will see people but only by appointment and wearing a face mask or face covering, if medically possible, is required. We are available by phone and email to serve our clients. If we do not answer your phone call please leave a message as we are continuously monitoring messages

We encourage you to visit the website of the insurance company that your policy or policies are with as they are providing many ways to provide information including claim services for you. Creating your own account on the insurance company website is encouraged as this will provide you ways to inquire about your billing and make payments.

Please be well and safe and take the practice of social distancing seriously and always remember we are in this together and we will make it through these stressful times.

Rochester, New York Personal Insurance

Rochester, New York Personal Insurance

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COVID-19