About Vail Agency

About Vail Agency

The Vail Agency was established in 1938 by J. Norman Vail when he opened an insurance office in downtown Rochester serving the Rochester and Monroe County area.

In 1955 J. Norman Vail’s son Everett Vail began his insurance career with the family agency.

A third generation joined the Vail Agency. in November 1978 when Everett Vail’s son Eric Vail joined the agency. Since that time the agency has grown into offering a broad spectrum of personal and commercial insurance coverages written through several regional and national insurance companies.

The next addition to the Vail Agency came in September 2001 when Scott Bonnewell joined that agency as a producer with responsibilities of developing new business in both personal and commercial lines.

The Vail Agency was founded on a philosophy of offering personal, professional service. We are a firm of proven professionals and caring and conscientious people, the kind of people you can depend on. We are large enough to serve, yet small enough to care. We have a commitment to maintain a high standard of excellence in all that we do and to establish a solid relationship of mutual trust and service with each of our customers and the companies we represent.